When you need questions answered or problems solved, turn to the experts

SAS Support Services

We'll help you get your technology up and running with minimal interruption, evolve your team's skills with online resources, quickly download hot fixes and important updates, and connect with experts to answer any questions.


Compare Service Options

Benefits Standard SupportPremium Support
Enhanced Support Service Level Agreement (SLA) 
Technical Support Account Manager
Premium Support Workshops
Premium Support Status Reports and Meetings
Access to Case Dashboard
Telephone Support

Email Support

Access to Support Resources on Customer Support Web Site
Support for Executable Modules and Hot Fixes
 Get Standard SupportGet Premium Support

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Reach out to learn more about technical support services and how we can help resolve problems. SAS offers convenient options to connect with us – phone, email or chat.