Direct to Consumer Analytics
Discover how SAS solutions can help you increase customer satisfaction and retention with a holistic view of interactions across channels and real-time, actionable insights.
Get unparalleled access to customer data – including joining known and unknown digital interactions across the organization – to support insights, marketing analytics, personalization and customer decisioning.
Lay the foundation for interaction consistency and a great customer experience using analytically driven customer insights and automated journey-shaping tasks.
Incorporate relevant customer behavioral data for real-time personalization that improves customer satisfaction and increases retention.
Direct to consumer retailers working smarter with SAS
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Developing innovative marketing campaigns that lead to improved customer retention & loyalty
1-800-FLOWERS.COM Inc. uses a targeted marketing platform from SAS to standardize data and analytics across its portfolio of gifting brands. The company's conversational AI system relies on quality data and machine learning algorithms to offer personalized gift recommendations.
Related retail & consumer goods solutions from SAS
View recommended direct to consumer analytics solutions
- Multichannel Marketing Hub | SAS® Customer Intelligence 360Individualize every customer interaction in real time with a modern multichannel marketing hub.
- SAS® Event Stream ProcessingUse machine learning and streaming analytics to uncover insights at the edge and make real-time, intelligent decisions in the cloud.
