Executive Brief
Customer expectations, disruptive technologies, low organic growth, the pandemic, and the growing shadow cast by global warming-induced events are making a perfect storm insurance industry is facing.
In such a complex environment, data management becomes a key component of success. And according to the latest IDC surveys, in that field, insurers must still significantly improve.
This Executive Brief represents a summary of conclusions and ideas brought up at IDC executive board meetings with leading insurance industry representatives across EMEA. You will read about:
- Getting up to speed with customers’ expectations
- Building a data-driven culture around a strong data management infrastructure
- Sharing a unified 360° customer view across the organization
- Pick the low-hanging fruits generating immediate return on investment
- Getting closer to the ESG horizon