Discussion triggers
- How have digital- native companies like AirBnB’s and Uber’s seamless online experiences translated into new telco customer engagement models?
- Which categories have produced the most disruptive new entrants to the telco space?
- What are the biggest lessons for telcos rom the series of recent lockdowns?
- How can traditional telcos move from selling network services to selling outcomes and/or experiences?
- What are the biggest talent management changes telcos will need to embrace to assure transformation success?
Meet the panel
Further reading
