The challenges to achieve great Customer Engagement can seem overwhelming. Today’s customers demand a seamless experience every time they interact with you, no matter the channel or the device they use. Also, Marketing Managers spend a lot of energy trying to connect with customers and target them with the most relevant offers at the perfect moment in time.
Where will you start?
Nowadays companies can easily:
- Understand and anticipate each customer's need;
- Surprise customers with the right offer at the right moment;
- Satisfy customers at every interaction and…
- Personalize the offer as much as possible.
In this workshop we will showcase a demo where you will be able to see the different Technical Challenges behind Customer Engagement,.
No matter what challenges you have, it’s quick and easy to put a solution in place.
Agenda
Tuesday, 26th November | ||
09h00 | Welcome | Breakfast | |
09h30 | Magic Wand Toolkit Alena Tsishchanka - SAS | |
09h40 | How to achieve Customer Engagement? Sofia Junqueiro - SAS | |
09h55 | Demo Technical challenges behind Customer Engagement with a real use case. Ricardo Galante - SAS | |
10h30 | Closing - Q&A |
Registration
This event is no longer available for registration.