SAS is a Leader in The Forrester Wave™:
Real-Time Interaction Management, Q1 2024
As noted in the Forrester report, "SAS incorporates responsible AI into enterprise RTIM decisioning." "Its roadmap promises to make the power of predictive and generative AI more easily accessible to knowledge workers and customer-facing resources beyond its usual data science power users."
SAS leverages its advanced analytics capabilities to enrich RTIM use cases with real-time alerts and decisions associated with credit, fraud, risk, and other operational dynamics. This powerful combination underpins SAS’s vision for responsible engagement based on analytically driven business practices that foster customer trust."The Forrester Wave™: Real-Time Interaction Management, Q1 2024
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WEBINARIUM Boost the value of your Call Center logs through Advanced Analytics - Telco Webinar Series
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WEBINARIUM Advancing Telecommunications with Artificial Intelligence
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WEBINARIUM What is the value of contextual customer engagement in telecommunications? - Telco Webinar Series
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InShared moves towards an integrated omnichannel marketing approach with SAS Customer Intelligence solution
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