Insurance Customer Experience Solutions
Build customer loyalty by delivering relevant, individualized experiences in real time across all touchpoints.
Why choose SAS for customer experience solutions?
Deliver the right offer, across the right channel, at the right point in time. Every time.
-
Understand your customers better than ever
Anticipate and proactively address customers’ unspoken needs at the right moment with contextual interactions and offers. Our solutions provide comprehensive data management combined with purpose-fit AI and machine learning techniques.
Personalize the Customer Experience
Build policyholder loyalty by creating personalized experiences that engage customers with relevant, real-time content. Capture and analyze policyholder data and behavior patterns so you can provide the right message at the right time.
Embedded Customer Data Platform (CDP)
Seamlessly collect, enhance, extend and activate policyholder data in real time. SAS enables you to target the right audiences without costly and risky data duplication, grow top-line revenue, optimize costs and mitigate risks.
Policyholder Journey Creation
Personalize the policyholder journey across touchpoints – both owned and third-party – using purpose-fit analytics to elevate engagement and drive long-term loyalty.
Data Activation
Activate messages across channels with our policyholder engagement platform. SAS enables faster decisions by unlocking time and cost savings through automation, integration and collaboration – from data to decisions.
SAS Is a Leader in Customer Engagement Solutions
SAS is a leader in The Forrester Wave: Cross-Channel Marketing Hubs, Q1 2023.
