SAS is a Leader in The Forrester Wave™:
Real-Time Interaction Management, Q1 2024
As noted in the Forrester report, "SAS incorporates responsible AI into enterprise RTIM decisioning." "Its roadmap promises to make the power of predictive and generative AI more easily accessible to knowledge workers and customer-facing resources beyond its usual data science power users."
SAS leverages its advanced analytics capabilities to enrich RTIM use cases with real-time alerts and decisions associated with credit, fraud, risk, and other operational dynamics. This powerful combination underpins SAS’s vision for responsible engagement based on analytically driven business practices that foster customer trust." The Forrester Wave™: Real-Time Interaction Management, Q1 2024
-
- Explore resources by type
- ANALYST REPORT
- E-book
- White Paper
- ARTICOLO
- Blog Post
- Estratto
- Case Study
- Infografica
- Intervista
- Ricerca
- Serie
- Video
- Testimonianza
- Webinar
- E-book Your journey to a GenAI future: A strategic path to success in life sciences and pharma
- ANALYST REPORT SAS is a Leader in The Forrester Wave™: Cross-Channel Marketing Hubs, Q4 2024
- ANALYST REPORT IDC MarketScape: Worldwide Machine Learning Operations Platforms 2024
- White Paper Revealing the paths to 2040: four possible scenarios for insurance
- E-book A Comprehensive Approach to Trustworthy Data and AI Governance
- E-book Five reasons developers hit a productivity wall – and what to do about it
- E-book Data-driven health care
- E-book Your journey to a GenAI future: A strategic path to success in health care
- E-book Your journey to a GenAI future: An insurer’s strategic path to success
- E-book Your journey to a GenAI future: A strategic path to success for government
- White Paper Solving the public services productivity puzzle
- E-book Marketers and GenAI: Diving Into the Shallow End
- ANALYST REPORT ARC View: Industrial-grade AI: Transforming Data into Insights and Outcomes
- E-book Public service of the future
- ANALYST REPORT SAS is a Leader in The Forrester Wave™: AI / ML Platforms, Q3 2024
- ANALYST REPORT IDC MarketScape: Worldwide Decision Intelligence 2024
- White Paper Pioneering Ethical AI: The Crucial Role of Property and Casualty Insurers
- Testimonianza Leading cruise line personalizes passengers’ onboard experience in real time
- E-book Intelligent decisioning in government
- E-book Government navigating an uncertain world
- ARTICOLO Sfruttare i dati sintetici per alimentare l'evoluzione dell'AI
- White Paper Generative AI in Health Care: Opportunities and Cautions
- ARTICOLO Cosa sono i chatbot?
- White Paper How to realize value from cloud analytics faster — and with less cost and risk
- ANALYST REPORT 2024 Gartner® Magic Quadrant™ Data Science and Machine Learning
- White Paper Top 5 insurance problems – and AI isn’t one of them
- ANALYST REPORT SAS is a Leader in The Forrester Wave™: Customer Analytics Technologies, Q2 2024
- E-book Detect and halt risky payments across the life sciences supply chain
- Testimonianza AI helps students graduate from college
- ARTICOLO What are AI hallucinations?
- E-book The insurance data and AI revolution
- Testimonianza Modern, real-time marketing grew membership and incremental sales for leading grocery retailer
- White Paper Creating Meaningful Data-driven Customer Journeys
- ANALYST REPORT Gartner® Top Strategic Technology Trends for 2024: AI Trust, Risk and Security Management
- Testimonianza Jakarta Smart City uses IoT analytics to better serve residents
- Testimonianza French national rugby team boosts performance with AI and analytics
- White Paper Improving HCP Engagement with Digital Analytics
- ARTICOLO 4 strategies that will change your approach to fraud detection
- Testimonianza Managing Dutch roads and waterways with intelligence
- Testimonianza Testimonianza Advanced analytics helps policymakers determine how new tax measures would affect citizens
- ANALYST REPORT SAS is a Leader in The Forrester Wave™: AI Decisioning Platforms, Q2 2023.
- White Paper Retail bank media networks: Monetize customer data with personalized offers and advertising
- ANALYST REPORT SAS Inside Intelligence 2023 Conference
- E-book The Path to a Single Customer View
- Testimonianza Modern, real-time marketing increases customer loyalty and revenue for property management company and its retail tenants
- Testimonianza Advanced analytics in the cloud helps international biopharmaceutical group enhance operations and efficiency
- ARTICOLO Analytics leads to lifesaving cancer therapies
- Testimonianza One airport operator is making every journey personal for passengers
- Testimonianza Voetbalmedia uses martech from SAS to better engage with 1.4 million football players and enthusiasts
- ANALYST REPORT IDC MarketScape: Worldwide MLOPs Platforms 2022 Vendor Assessment
- ANALYST REPORT IDC Spotlight: Looking Beyond the AI Model to Improve the Value of Computer Vision in Manufacturing Operations
- ANALYST REPORT SAS is a Leader in The Forrester Wave™: Digital Intelligence Platforms, Q4 2022
- ANALYST REPORT Artificial Intelligence In Retail: What Now?
- Testimonianza Improving data collection and modeling to accelerate predictive medicine efforts
- ANALYST REPORT SAS Explore 2022 Review and Analysis
- ANALYST REPORT Advanced Analytics Excellence In Discrete Manufacturing
- ANALYST REPORT IDC MarketScape: Worldwide Responsible Artificial Intelligence for Integrated Financial Crime Management Platforms 2022 Vendor Assessment
- ARTICOLO Analytics: A must-have tool for leading the fight on prescription and illicit drug addiction
- Testimonianza Clinical Trial 5.0 con analytics e intelligenza artificiale
- White Paper Maximizing Moments of Truth: Creating Meaningful Real-Time Customer Interactions
- Testimonianza Viking Europe guida il cambiamento mettendo SAS Customer Intelligence 360 al centro della sua trasformazione digitale
- ARTICOLO Viking transforms its analytics strategy using SAS® Viya® on Azure
- Testimonianza Norway’s largest telecommunications, media and technology provider adapts to rapidly changing customer expectations using a hybrid cloud approach
- Testimonianza Protecting nature with dollars and sense
- Testimonianza It’s all in the research: Using AI to solve issues in health care
- ANALYST REPORT Data-Driven Grid Reliability: IoT Sensing and Analytics to Enable Predictive Maintenance and Improve Resiliency
- ANALYST REPORT dbInsight: SAS Viya is living large on Azure
- Testimonianza Integrated marketing improves results for marketers and customers
- ARTICOLO Detect and prevent banking application fraud
- Testimonianza A customer connection is the special ingredient
- Testimonianza Finland’s top retail bank applies AI to improve customer service and credit scoring
- Testimonianza Transformation of the National Bank of Greece with SAS Viya on Microsoft Azure
- Testimonianza Real-time analytics helps telecom provider adapt to changing customer needs during global pandemic and beyond
- Testimonianza Transforming steelmaking through IoT analytics
- Testimonianza Maximizing the reach and impact of an eHealth hub
- Testimonianza Transforming the consumer banking experience through advanced analytics
- Testimonianza Predictive analytics helps save lives during COVID-19 pandemic
- Testimonianza Predictive analytics empowers bank to act quickly with confidence
- Testimonianza Complex telco product portfolio, maximum agility thanks to intelligent decisioning
- Testimonianza Reaching 3.6 million football fans via comprehensive marketing analytics
- Testimonianza L'istituto finanziario svizzero usa gli advanced analytics per reimmaginare il marketing e personalizzare la customer experience
- Testimonianza Building a culture of analytics empowers university to lead as an educational enterprise
- ARTICOLO The 5 new rules of retail
- Testimonianza Advanced analytics empowers businesses with data-driven decisions
- Testimonianza Travel and tourism forecasts become more accurate with analytics
- Testimonianza La smart city usa gli analytics e l'IoT per prevedere e gestire gli eventi alluvionali
- ANALYST REPORT The Total Economic Impact Of SAS Customer Intelligence 360
- Testimonianza World’s largest sports and humanitarian event builds legacy of inclusion with data-driven technology
- Testimonianza Revolutionizing marketing campaigns with AI
- ARTICOLO Three steps for conquering the last mile of analytics
- Testimonianza Manufacturing smarter, safer vehicles with analytics
- ARTICOLO As AI accelerates, focus on 'road' conditions
- Testimonianza Con SAS Viya for Learners l’università entra nel futuro degli Analytics
- ARTICOLO AI in government: The path to adoption and deployment
- ARTICOLO Five trends that will reshape customer experience
- ARTICOLO From Apollo to AI: A new era of American exploration
- ARTICOLO The untapped potential in unstructured text
- ARTICOLO AI in manufacturing: New opportunities for IT and operations
- ARTICOLO The Humanity in Artificial Intelligence
- Testimonianza Artificial intelligence and IoT analytics keep aircraft operational for crucial missions
- E-book 5 Steps to Accelerate Value From Your Industrial IoT Data
- ARTICOLO AI in banking: Survey reveals factors for success
- Testimonianza Modernizing consumer lending in Vietnam
- ARTICOLO IoT: The customer experience accelerator you can't afford to ignore
- ARTICOLO Data lineage: Making artificial intelligence smarter
- ARTICOLO How to drill a better hole with analytics
- ARTICOLO Le 5 tecnologie alla base dell’IA
- Testimonianza Advanced analytics can detect and prevent insurance fraud before losses occur
- White Paper The Artificial Intelligence of Things
- Testimonianza Testimonianza IoT data with artificial intelligence reduces downtime, helps truckers keep on trucking
- ARTICOLO What big data has brought to the privacy discussion
- White Paper Adopting AI: Strategic Takes on AI Adoption
- White Paper Adopting AI: Industry Perspectives
- White Paper Adopting AI: The Impacts of AI on Management
- White Paper Adopting AI: Linchpins of AI Success - Data Scientists and Their Algorithms
- White Paper AI Momentum, Maturity and Models for Success
- ARTICOLO Shut the front door on insurance application fraud!
- White Paper The 3 R’s of AI Adoption: Refactor, Reinvent, Reimagine
- ARTICOLO A guide to machine learning algorithms and their applications
- ARTICOLO Benvenuti nelle Assicurazioni 4.0
- White Paper Data Management for Artificial Intelligence
- White Paper Keys to robust credit risk modeling and decisioning for better customer experience
- ARTICOLO GDPR and AI: Friends, foes or something in between?
- Testimonianza Using artificial intelligence to better engage with customers
- ARTICOLO Rafforza il volto umano dei servizi bancari grazie all'Intelligenza Artificiale
- ARTICOLO La rivoluzione dell’Intelligenza Artificiale parte dagli Analytics
- White Paper Artificial Intelligence for Executives
- ARTICOLO Noi e l’Intelligenza Artificiale: ci fidiamo?
- ARTICOLO Effective real-time marketing
- White Paper Machine Learning Use Cases in Financial Crimes
- White Paper Real-Time Analytics: The Key to Unlocking Customer Insights & Driving the Customer Experience
- ARTICOLO Wanted: AI leaders
- White Paper Using Hybrid Cloud Capabilities for True Omnichannel Marketing
- ARTICOLO Machine learning and artificial intelligence in a brave new world
- ARTICOLO Contextual engagement
- ARTICOLO Formazione e Lavoro: cosa studiare e come prepararsi al futuro?
- ARTICOLO Tre step per un'Intelligenza Artificiale più etica
- Ricerca Nerd in the herd: protecting elephants with data science
- White Paper How to Do Deep Learning With SAS®
- White Paper The Risks and Rewards of AI
- E-book How Can Retailers Satisfy Today's Customers?
- White Paper Machine learning and artificial intelligence in a brave new world
- ARTICOLO How to improve your AI marketing skills
- ARTICOLO Three ways to improve real time marketing results
- ARTICOLO Artificial Intelligence oltre l’Hype
- White Paper The Internet of Things: Marketing’s Opportunities and Challenges
- ARTICOLO Artificial intelligence, machine learning, deep learning and more
- Testimonianza Analytics turns service repair data into cost savings
- ARTICOLO Real-time customer engagement is the future of experience management
- E-book Improving Customer Experience
- ARTICOLO The marketing analytics must-haves
- White Paper Getting to Why in Omnichannel Marketing Attribution
- White Paper Marketing attribution: Giving credit where credit is due
- White Paper Improve Customer Experience with Actionable Artificial Intelligence
- White Paper Redefining Brand Performance for the 21st Century
- ARTICOLO An executive’s guide to cognitive computing
- Testimonianza The right offer every time
- Intervista Q&A: What's your level of digital marketing maturity?
- Testimonianza Optimization delivers more revenue while slashing marketing costs
- ARTICOLO Marketing measurement do's and don'ts
- White Paper The Architecture and Security of SAS® Marketing Operations Management
- ARTICOLO Empty shelves: The retail analytical talent deficit
- ARTICOLO Marketing optimization: Five lessons learned at a major US bank
- White Paper Customer Engagement Analytics: How to Use Data to Create (and Keep) Happy Customers
- ARTICOLO Do marketers need real-time analytics
- ARTICOLO The digitization of everything – its impact on the buyer’s journey and marketing’s role
- ANALYST REPORT White Paper Marketing Analytics for Manufacturing: Forging Customer Insights
- E-book Fearless Decision?
- E-book Brilliant decision?
- White Paper SAS - Hospitality Provider
- White Paper AI and analytics are powering a demand planning and customer experience revolution
- E-book Planning For CDP Success: A guided journey for choosing a customer data platform
- White Paper Where does marketing stop and advertising begin?
- E-book The Innovator's Flight Plan to AI
- E-book Augmented Analytics: The secret ingredient to better business intelligence
- White Paper The Autonomous Grid in the Age of the Artificial Intelligence of Things
- White Paper Artificial Intelligence in Banking and Risk Management
- White Paper AI Momentum, Maturity & Models for Success: Focus on Singapore
- E-book How to Take AI Projects From Start to Win
- White Paper Data, Analytics & AI: How Trust Delivers Value
- E-book Accelerate and improve business outcomes with AIoT
- White Paper TDWI Checklist Report Six Best Practices to Ignite the Customer Experience with IoT
- E-book Formidable Forecasts
- White Paper AIOT: How IoT Leaders Are Breaking Away (IDC Market Report / AIoT Survey 2019)
- E-book Powering Health Innovation with AI
- White Paper AI for the CIO: 10 Tips for Success
- White Paper How AI Changes the Rules
- Webinar AI in Health Care: Enhance Clinical and Operational Decision Making
- ARTICOLO Infografica Artificial Intelligence of Things (AIoT) - Intelligenza Artificiale delle Cose Infografica
- Testimonianza Hyper-personalized offers help consumer finance company elevate the customer experience
- Testimonianza InShared moves towards an integrated omnichannel marketing approach with SAS Customer Intelligence solution
© 2024 Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All trademarks are the property of their respective companies. Unauthorized copying or distributing is a violation of copyright law. To purchase reprints of this document, please email clientsupport@forrester.com. For additional information, go to www.forrester.com.