On the Road to Accelerating Claims Automation

More than ever, insurance companies need to provide customers with seamless interactions that save them time, minimize hassle, and make them feel seen, understood, and cared for. Many are also exploring the use of AI for claims prevention – for example, by creating new risk mitigation services. All of this requires investment in digital technologies that work together to enable intuitive, Amazon-like customer experiences. This ebook explores how insurers can make the leap to digitally transformed, intelligent claims processes that customers love and increase operational efficiency and reduce costs.