Media customer experience analytics solutions
Engage your customers with hyperpersonalized ads driven by a real-time decision engine. Take full control of your monetization strategy and use targeted advertising to maximize returns in retail and commerce media networks.
Why choose SAS for media customer experience solutions?
Create agile customer experiences that build long-lasting brand loyalty while optimizing cost-to-serve.
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Grow trust with an immersive customer experience
Make decisions in real time with customer insights that enable more relevant, targeted and personalized communications across marketing channels and devices. Our customer experience solutions enable better customer service by allowing you to predict, prioritize and preempt customer issues that may lead to dissatisfaction and churn.
Personalize the entire customer journey
Improve customer engagement with digital advertising solutions that provide a 360-degree view of customer behavior and identity. Our solutions deliver trustworthy insights that help you provide a hyperpersonalized marketing and advertising experience.
Ad personalization
Use the power of customer data to deliver personalized ads to retail sites and networks.
Media monetization
Monetize ad inventory openly and transparently with a first-party ad server.
Retail media networks
Create premium-quality personalized customer experiences for a better customer journey.
Recommended resources for media customer engagement
SAS is a leader in analytics solutions
SAS is a Leader in The Forrester Wave: Customer Analytics Technologies, Q2 2024
Featured products
Learn about our customer experience products that help digital media companies increase ad revenue.
