SAS Text Miner helps you automate natural language processing techniques and time-consuming manual activities to quickly find crucial themes in your unstructured data.
This complimentary workshop will show you how to apply SAS to call centre data to keep churn rates low and boost customer satisfaction.
In a 90-minute session, you will learn how to:
- Navigate the SAS Text Miner interface.
- Automate text classifications.
- Apply SAS Text Miner to real data to gain valuable customer insights.
Spaces are limited so get in quick and register now.
Cost
Complimentary with light refreshments provided.
This event is no longer available for registration.