ebook
On the road to accelerating claims automation
How insurers can offer a customer-centric claims process.
ebook
How insurers can offer a customer-centric claims process.
The insurance sector is undergoing radical change, driven by increasing customer service expectations and opportunities presented by digital innovation. Digitalisation within claims is now more than ever essential to daily operations.
Claims are often the ‘moment of truth’ for the insurance company and the ‘moment that matters’ for the customer. To stay relevant, insurers must provide personalised trusted customer experience at this point.
Many insurers are also exploring potential strategies for claims prevention, creating new risk mitigation services enabled by the ever more connected world we live in.
Read the eBook now and find out: