Build a customer centric approach to the claims handling process.
With AI and Analytics you can drive decision and deliver the best digital claim experience to your customers in the ‘moment that matters’
Digital claims – the final frontier
On-Demand webinar on Digital Claims with Insurance Post
Claims automations isn’t just about streamlining processes and gaining efficiencies, it’s about delivering exceptional customer experience, in the key ‘moment of truth’ for your customers. And the impact of this on retention and loyalty - can be very powerful indeed." Paul Ridge Head of Insurance SAS UK & I
On the road to accelerating claims automation
How insurers can offer a customer centric claims process.
In this eBook, we will address:
- How can digital transformation have a positive impact on our claims management processes?
- What digital solutions can be embedded into our current processes? How do we protect against new risks these investments may create?
- How can data and AI help us tackle skyrocketing claims costs? • What are the likely effects on the customer’s experience?
- What does a digital life cycle look like for our business, and how does this impact our claims professionals?
- How do we balance reducing costs, automating lengthy and expensive processes, and making the most of the expertise of our people?
Are you looking to automate claims processing?
SAS can help you to deliver an excellent claims experience that go beyond your customer expectations, protect your company from risks and reduce costs.
Use AI and text analysis to assess damage
Exploit new data sources to enrich claims assessment and enhance digital experience
Deliver real-time interaction and support for agents and customers
Detect, prevent and manage claims fraud across all lines of business
Automating your claims process means that you will achieve:
- Shorter claims handling time
- Lower claims management costs
- Higher customer satisfaction
- More efficiency and better claims network collaboration
- Reduced claims fraud and other cost leakage
Additional Resources