Announcement: User Feedback on the Future of User Groups

Hi {{FIRSTNAME}},

As you know, SAS recently ran a survey asking a variety of questions that would help us get a better understanding of our customer needs and assist us in tailoring a program to suit what you, the user, wants. We received a brilliant response from 1,100 people (thank you if you were one them!).

Among the insights we gathered were:

73% said the haven’t yet attended a user group
40% said they do attend in order to learn new material
45% said yes they’d prefer attending a virtual user group instead of a physical one
With a further 42% saying they’d be open to the online webinar format

You have asked us for more training material, loyalty benefits, virtual user groups and of course, the ability to participate and glean from other professionals all around the world. Our users, ‘Team SAS’ has spoken, and we’ve listened. That’s why I’m excited to announce the evolution of our user program.

Introducing, the SAS T.R.U.S.T!

Why SAS TRUST?

Training - Engage with digital content like webinars, on-demand videos, free online training etc
Recognition - Participate in a new Loyalty Program
User - Connect through networking opportunities
Support - Access free support and documentation
Teamwork - Join a huge community of SAS users worldwide and share knowledge, ask questions and join interest groups

More details will be shared via a live webinar proposed for mid-June, but I wanted to share with you plans for an exciting period ahead.

We look forward to taking the next part of our journey together with you.

Warm Regards,

Hanlie Erwee (Myburgh)
Customer Advocacy Manager
SAS Australia & New Zealand
P: +61 415 716 745
E: Hanlie.Erwee@sas.com

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