The responsibilities of tax agencies, and the complexity of their work, continue to expand faster than their funding and staffing. So they seek innovative ways to use data and analytics to improve operational efficiency, taxpayer engagement, and smart decisions throughout the revenue and compliance process. To explore these opportunities, IIA spoke with SAS experts Shaun Barry, Director of Pre-Sales Support; Nicola Furlong, Director of Sales; and David Casey, Principal Industry Consultant for Tax & Revenue Compliance.