Future of retail

What separates successful retail and consumer packaged goods brands from those that struggle in today’s highly interconnected, fast-paced, and data-driven world?

We asked the question to innovative retailers and retail experts, who provided their analysis and guidance on five major trends that are challenging the rules of retail: sustainability, quick commerce, operational excellence, personalization and fraud.

Read point of views and best practices from Fnac-Darty, Gorillas, Waitrose, a major electronic retailer in Europe, and Microsoft about the trends shaping the future of retail.