People Connecting at an Event

Retail, Consumer Goods & Hospitality

When it comes to our retail, consumer goods and hospitality customers, it’s all about creating the best customer experience. Join us and your peers to learn how.

 

 

Great insight on new features and roadmap. – Tajinder Dhillon, Nestlé Canada

ESSENTIAL CONTENT

In addition to checking out the full agenda and filtering by Industry and Topic, the sessions below are not to be missed! 

Tuesday, May 6
Customer Intelligence Solutions Connect
2 - 5 p.m.

Attention, marketers! Join us at Customer Intelligence Connect to kick-start your journey at SAS Innovate. The pressure is on for marketers to deliver personalized, multichannel experiences that build consumer trust and foster loyalty.  

Learn from SAS experts, partners and peers about the latest marketing and MarTech trends. Engage in insightful panel discussions, participate in open dialogues and get an exclusive sneak peek into the future of SAS Customer Intelligence 360, including the 2025 product roadmap and beyond. 

Don’t miss this opportunity to stay ahead and network with like-minded professionals! Learn more. 

Wednesday, May 7
Retail, Consumer Goods & Hospitality Executive Insights Afternoon
11:15 a.m. - 2:45 p.m.

Beginning with a networking lunch, our Executive Insights Afternoon offers participants the opportunity to connect with fellow professionals in their fields. This is a great opportunity to hear the experiences of SAS customers, discuss your goals and discover tactics for more growth and advancement.

Hear from SAS customers, including Procter & Gamble, Norwegian Cruise Line and more.

  • 11:15 a.m. — Networking Lunch
  • 12:00 p.m. — Transforming Customer Engagement: Insights from Coppel’s CRM Strategy
  • 12:45 p.m. — Norwegian Cruise Line Personalizes Passengers' Onboard Experience in Real Time featuring Norwegian Cruise Line Holding
  • 1:15 p.m. — Digital Twins and the Future of P&G's Supply Chain Optimization featuring Procter & Gamble
  • 2:00 p.m. — Speaker Panel and Audience Q&A

NETWORKING NOT TO BE MISSED

The Retail, Consumer Goods & Hospitality Booth in the Innovation Hub

Visit the center of the action at SAS Innovate where you’ll find experts in all areas of retail, consumer goods and hospitality. Look for the industry booths and don’t miss valuable super demos and talks tailored to your interests.

The Executive Briefing Center

If the Innovation Hub is the center of action at SAS Innovate, the Executive Briefing Center (EBC) is the center of productivity. This is the spot to build partnerships, hash out strategies and discuss long-term goals. Reserve private meeting rooms to sit down with fellow executives, your teams and SAS experts. Your SAS representative will be more than glad to help you schedule time during the event.

KEY TAKEAWAYS

  • Adopt Customer-Centric Strategies — Learn from Coppel and NCLH's personalized approaches to enhance engagement and loyalty.
  • Digital Twin Technology — Discover how P&G’s Baby Care North America team partners with SAS to optimize supply chain scheduling using a digital twin.
  • Leverage Advanced Technology — Utilize analytics and real-time personalization for effective customer interactions.
  • Drive Efficiency Improvements — Implement technology to achieve significant supply chain efficiencies and accelerate speed-to-market.

Join us in Orlando for
SAS Innovate 2025!