Supply Chain Intelligence
Better quality. Greater customer satisfaction. Bigger profits.
Advantage, yours.
Understand demand patterns, your supply networks, operations, quality and customer service requirements like never before. SAS gives you a critical advantage. Combine data from multiple sources. Quickly analyze, visualize and share information. And achieve more accurate forecasts, greater integrated business planning efficiency, healthier profits and higher customer satisfaction.
Supply & Demand Planning
Better demand forecasts mean better outcomes.
Want to significantly improve your supply and demand planning processes? Imagine starting with an accurate, data-driven forecast. Balancing inventory with demand in near-real time. And deriving analytical insights from early demand signals. We can help you make it a reality. With the SAS for Demand-Driven Planning and Optimization suite, you can:
- Operate more efficiently. Automatically generate statistically driven, weighted consensus forecasts. Monitor forecast performance to understand the value added (or lost) at each step. Then share information easily among sales, marketing, finance, operations and supply teams to readily implement the sales and operations plan.
- Plan more effectively. Use time-series forecasting to build models that reflect the realities of your business, taking into account intermittent demand, new product launches, pricing, promotions – even weather. Use sophisticated optimization algorithms to compare and adjust forecasts so you can choose the best strategy.
- Boost your profitability. Gain near-real-time insight into supply and demand dynamics so you can avoid under- or over-stocking. Calculate optimal inventory policies using multiechelon optimization with state-of-the-art simulation. And use predictive modeling and what-if analysis to find out how different variables will affect the supply/demand balance.
- Demand-driven planning. Adopt an analytics-based process for creating a demand-driven, weighted consensus forecast to automate and manage the information exchange between everyone involved in S&OP.
- Multiechelon inventory optimization. Automate and optimize inventory distribution, inventory levels and order quantities at every level to maintain adequate stock, maximize response times, increase revenue, reduce carrying costs and improve customer satisfaction.
- Demand sensing and shaping. Take a visual approach to analyzing demand data to unearth patterns and insights regarding sales, shipments, pricing, promotions and operational, category or regional performance.
- SAS® Collaborative Planning Workbench
Automate consensus planning by applying a structured forecasting workflow.
Ready to take the next step toward getting the most value from your data? We offer several different technology, deployment and financing options, depending on your needs.
For pricing and ordering information, check out our purchasing options.
Or you can request a personalized price quote.
Product & Process Quality
Achieve quality excellence, and lower the costs of poor quality.
Develop and support a quality-driven strategy. Find and address issues quickly. And link customer feedback and expectations with design, engineering, manufacturing and packaging. With the SAS Quality Analytic Suite, you can:
- Understand perceived quality issues. Access and analyze all types of data from CRM systems, traditional news sites and social media forums. Then integrate the data with your issue detection processes for earlier warnings and corrective action guidance.
- Catch emerging issues sooner. Continuously improve reliability, efficiency and quality by combining and analyzing huge volumes of data in a fraction of the time it used to take.
- Tackle top-priority issues first. Get the most out of limited resources by identifying and addressing issues that have the greatest impact on costs and customers.
- Limit customer impact. Consolidate warranty, customer service and other field data, and quickly decode its meaning. Use root-cause analysis to troubleshoot and correct issues fast, for more uptime and smoother operations.
- Reduce operating costs. Combine automated quality control measurement with monitoring, tracking and reporting to reduce overall costs.
- Get more out of your assets. Harness M2M and machine sensor data to predict unplanned outages before they occur. Optimize planned maintenance cycles to lower costs while increasing asset availability.
- Early issue warning. Quickly identify design and production defects before they become costly problems by continuously monitoring thousands of parameters and getting automated alerts about potential quality issues.
- Award-winning data management. Get a single, comprehensive view of all quality-related data.
- Reduced costs. Our state-of-the-art analytics and predictive modeling capabilities enable you to tighten controls and improve processes.
- Flexible data model. Our data model can handle practically any type of data, and it's customizable so you can incorporate any additional data types your organization may require.
- SAS® Asset Performance Analytics
Harness M2M and sensor data to maximize asset performance.
- SAS® Field Quality Analytics
Detect emerging issues sooner and perform root-cause analysis to improve product quality and brand reputation. - SAS® Production Quality Analytics
Gain a holistic view of quality across the enterprise and throughout the entire supply chain.
Ready to take the next step toward getting the most value from your data? We offer several different technology, deployment and financing options, depending on your needs.
For pricing and ordering information, check out our purchasing options.
Or you can request a personalized price quote.
Aftermarket Service
Grow revenue. Boost brand image. And lower your cost to serve.
Improving your aftermarket service can go a long way in boosting top-line revenue and reducing your bottom-line cost to serve customers. It can also help you improve your first contact resolution rate, and attract and retain profitable customers for life. SAS offers solutions that enable you to:
- Improve the customer experience while minimizing costs. Minimize stockouts and overages that erode the customer experience while hurting your profits by accurately determining the required amount of parts needed at any location.
- Predict service volume demand with greater precision. Our powerful forecasting engine can manage millions of customer interaction transactions and support multilayer hierarchies that allow for detailed segmentation of service volume demand.
- Make the right staffing decisions to meet demand.Fully integrated optimization and forecasting technologies, state-of-the-art optimization models and the ability to run multiple what-if scenarios enable you to improve resource allocation and staff planning processes.
- Identify suspicious claims and service providers. Go beyond traditional business rule engines by using automated analytic models to analyze service claim data and enable auditors to focus on the most likely sources of fraud.
- Avoid unnecessary repair and maintenance costs. Use advanced analytic algorithms to perform root cause analyses. Quickly identify causal factors and determine where issues originate, so you can address them before they escalate.
- Proven advanced analytic methodologies. SAS offers more advanced forecasting and predictive analytics, integrated with sophisticated staff optimization capabilities, so you can accurately predict service volume demand and optimize your staff according to skill sets needed.
- Integrated early-warning capabilities. Early-warning algorithms automatically analyze millions of combinations of products, components and failures to detect potential problems very early in a product’s life cycle so you can investigate and take corrective action before problems reach a crisis point.
- Award-winning data management. Consolidate all data sources – including structured and unstructured data – into a single view that provides meaningful insight into the customer experience.
- Advanced text mining. Extract and categorize essential information from text-based data (from call centers, service technicians, dealers, etc.), combine it with your structured data and analyze it to gain valuable knowledge about critical product and service issues.
- SAS® Asset Performance Analytics
Harness M2M and sensor data to maximize asset performance. - SAS® Field Quality Analytics
Detect emerging issues sooner and perform root-cause analysis to improve product quality and brand reputation.
Ready to take the next step toward getting the most value from your data? We offer several different technology, deployment and financing options, depending on your needs.
For pricing and ordering information, check out our purchasing options.
Or you can request a personalized price quote.
IoT
Get IoT-enabled supply chain intelligence.
To benefit from the promise of IoT data, you must shift analytics from traditional data centers toward devices at the edge. SAS integrates streaming data with analytics and visualization so you can get more value from the IoT, enabling swift supply chain decisions while reducing data movement and storage costs. With SAS IoT solutions, you can:
- Analyze delivery performance across all your suppliers. Stay ahead of shipment delays for raw materials, and spot process bottlenecks all the way back to the vendor, starting from the time the pallets are packed until they enter your manufacturing yard.
- Monitor and analyze asset performance metrics. Mitigate risk and enable your organization to predict problems before they become a reality and affect your supply chain.
- Find – and address – root causes faster. Analyze possible sources of defects or damage to in-transit goods that could affect product quality and efficacy – e.g., temperature fluctuations, significant shocks, exact origin of parts – so you can pinpoint and fix issues quickly.
- Comprehensive data management. Integrate structured and unstructured data from all relevant sources into a single, enterprisewide view of supply chain performance.
- Superior root-cause analysis. Take advantage of a complete spectrum of analytical tools – from explorative analysis, to design of experiments with optimizers, to cause-and-effect tools like Ishikawa diagrams.
- Advanced early-warning analytics. Automatically analyze millions of combinations of products, components and failures to detect potential problems early, even before they occur, so you can take corrective action to improve outcomes.
- Proven event stream processing. Analyze data in motion by processing huge volumes of data at very high rates – with extremely low latency.
Ready to take the next step toward getting the most value from your data? We offer several different technology, deployment and financing options, depending on your needs.
For pricing and ordering information, check out our purchasing options.
Or you can request a personalized price quote.
- SAS® Asset Performance AnalyticsHarness M2M and sensor data to boost uptime, performance and productivity while lowering maintenance costs and reducing your risk of revenue loss.
- SAS® Collaborative Planning WorkbenchAutomate consensus planning by applying a structured forecasting workflow.
- SAS® Field Quality AnalyticsDetect emerging issues and perform root-cause analysis to improve product quality and brand reputation.
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