SAS, Amdocs launch solution to help banks dynamically price and customize product bundles

New solution aims to increase customer loyalty and bank profitability through tailored offers

LAS VEGAS  (Nov. 14, 2006)  –  SAS, the leader in business intelligence, and Amdocs (NYSE: DOX), the leading provider of software and services to enable integrated customer management and the intentional customer experience™, today announced that they are working together to bring the SAS and Amdocs Dynamic Pricing and Profitability Management (DPPM) solution to market.

This solution will help retail banks differentiate themselves by delivering customized bundles of products to consumers. As a result, banks will build more profitable customer relationships and increase customer loyalty. The announcement was made today at the BAI Retail Delivery Conference and Expo in Las Vegas (Booth 2435).

“Banking customers need tangible economic incentives for increasing the business they award to your bank,” explained Susan Landry, Managing Vice President at Gartner Research and Advisory Services. “Financial institutions continue to take CRM seriously as reflected in IT investment in channels, branches and customer intelligence. However, breakthrough solutions in dynamic pricing and product configurations will drive the next wave of mutual economic and relationship value for both the customer and the provider.”

“By allowing banks to incorporate valuable customer data into their own product management software, this solution will give banks a whole new way of delivering bundles of products,” said Mike Blum, President of the Financial Services Division at Amdocs. “Banks that adopt this solution can stand out among the competition and ultimately enjoy increased profitability.”

By integrating with core banking and other enterprise applications such as customer relationship and risk management, the DPPM solution will help banks craft bundles of products and price them in real time. As part of the solution, banks will have an enterprisewide view of customers by leveraging the SAS® Banking Intelligence Architecture. They will also be able to offer flexible pricing plans and deliver consolidated statements by leveraging Amdocs’ dynamic pricing engine and product catalog. While banks today can create product bundles, they are extremely difficult to change and customize.

“SAS’ best-in-class, integrated analytical banking intelligence platform and Amdocs’ product catalog and dynamic pricing engine give banks the required flexibility to change pricing and product bundles so they can develop and sustain a personalized approach for customers,” said Ellen Joyner, Global Financial Services Marketing Manager for SAS.

The DPPM solution’s full product management platform will also offer mutual economic benefits for banks and their customers. For example, the bank will be able to create a bundle that includes free checking with a savings account with a $2500 minimum, but if you add a car loan you get a 0.25 percent bonus for the savings account. The additional incentive pricing is determined by analyzing behavior and profitability by customer, product, branch and line of business.

“SAS and Amdocs have joined forces to develop a unique solution which not only will offer the level of flexibility and customization financial institutions require for long-term success with their customers but also will support the tracking of increased profitability as it occurs," said Greg Nolan, CEO of GJ Nolan & Co., a management consulting firm specializing in profitability measurement and management.

About Amdocs

Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world’s leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experienceTM, which results in stronger, more profitable customer relationships.  Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world.  For more information, visit Amdocs at www.amdocs.com.

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2005, filed on December 28, 2005 and our quarterly 6-K furnished on February 15, May 15 and August 15, 2006.

About SAS

Back to Recent SAS Press Releases

Copyright © SAS Institute Inc. All Rights Reserved.