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SAS® Revenue Assurance for Telecommunications

Telecommunications marketplaces around the world are maturing and becoming more and more saturated. For leading operators, this is putting the spotlight on the importance of harvesting the maximum revenue value from their existing subscriber base.

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Best practices in revenue assurance
Read this article by Rob Mattison on tackling the massive task of revenue assurance. (PDF: 100KB)

Revenue assurance
Webcast series

Learn about revenue assurance for network operations, mediation, 3G operations and more in these BetterManagement.com Webcasts.

While the introduction of new, non-voice services has helped drive top-line growth – up to 20 percent of total revenue in leading markets – it has also intensified the complexity of an increasingly convergent network and application platform environment. The rapid expansion of non-voice IP services, network event mediation, interconnection, billing and other vital revenue management areas has put enormous pressure on the integrity of the overall revenue chain, with more risk and opportunity for revenue leakage. Consider these points:

  • Studies have consistently shown that telecom operators seldom recognize between 3 to 15 percent of their revenue from voice and simple data services; revenue leakage estimates from newer IP services are much higher.
  • While some revenue leakage is a normal part of doing business, leakage amounts exceeding 3 percent are considered unacceptable and should be addressed.
Stemming the flow
With IP services bringing in a much larger share of revenue, it is imperative that operators adopt a revenue assurance solution that can detect leakage in a timely fashion and allow for more precise root cause analysis and resolution. And SAS has the answer.

SAS Revenue Assurance is designed to help telecommunications companies reduce the business risk and costs associated with revenue leakage with effective monitoring and reporting capabilities. The solution provides:

  • A complete, end-to-end environment that automates all the important activities in an effective revenue assurance program.
  • Data access engines that can easily integrate with various network elements and other revenue management points along the chain to collect the relevant information without disrupting the performance requirements of the system.
  • Configuration utilities that allow for flexible, user-driven definitions and rules to organize data, calculate variables, define KPI measurements, develop analytic models and create reports that are unique to each telecommunications environment.
  • Agile reporting capabilities that support the generation of varied reports for detailed leakage monitoring and analysis of all the critical points along the revenue management chain, as well as reports on the effectiveness of revenue assurance KPIs and models developed to manage the policies in place.
Every operator’s situation is unique. That’s why SAS Revenue Assurance delivers a suite of software and services that combine award-winning data management, analytic and reporting technologies with a cost-effective, adaptable platform that is proven in the industry today.

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